You're not short of demand. You're short of hands.
From first enquiry to final payment. Handled.
Hiro is the extra team member who runs your bookings: replies, quotes, follow-ups, deposits and balances. Your team just approves.
Running every day at The Timber Space, KL
- average reply time to a new enquiry
- 1 min
- average reply time to a new enquiry
- a week back for the team
- 20 hrs
- a week back for the team
- quotes drafted in a typical week
- 20
- quotes drafted in a typical week
Team member
Hiro
- Role
- Front desk · Sales & billing · Ops
- Hours
- Every day, all day
- Reports to
- You
Where bookings and cash slip away
Five places every event business leaks. Hiro covers all five.
- 1Enquiry
Today · Answered next morning
Reply drafted in minutes, day or night
- 2Quote
Today · Takes two days by hand
Quote drafted in Bukku from your prices
- 3Follow-up
Today · Quote sent, then silence
Follow-ups drafted on your schedule
- 4Deposit
Today · Date held, no deposit
Holds tracked, reminders drafted
- 5Balance
Today · Forgotten in a busy week
Balance chased, final invoice drafted
See it working
Hiro drafts. You decide. In one tap.
Sinar Hall
Business account
Hi! How much for a dinner for 80 pax? Thinking of 14 March.
10:42 pm
Hi Sarah, thanks for reaching out! Our dinner package is RM 138 per pax for 40 to 90 guests, with the hall for 4 hours and a buffet. 14 March is open right now. Would you like to come see the hall this week?
10:44 pm
Yes please, Saturday afternoon?
10:47 pm
Hiro
to Mei, the owner
Draft #14 for Sarah
New dinner enquiry, 80 pax, 14 Mar. Asked price.
Hi Sarah, thanks for reaching out! Our dinner package is RM 138 per pax for 40 to 90 guests…
Sent by Mei · 10:44 pm
Hiro · Morning brief
Every day, 8:30 am
Good morning, Mei. Here's today.
- New enquiries overnight
- 4
- Replies waiting for your OK
- 2
- Quotes out, no answer yet
- 3
- Deposits due this week
- 2
- Balances due this week
- 1
This week: Aisyah & Daniel's wedding on Saturday. Run sheet is ready; the florist hasn't confirmed.
Not another WhatsApp bot
A bot only answers. Hiro does the whole job.
Until now you could have someone who knows your business, or someone on duty every hour. Not both.
| Hiro | WhatsApp chatbot | Another admin | Booking software | |
|---|---|---|---|---|
| Answers at 11pm and on Sundays | ✓ Yes | Yes | No | No |
| Knows your packages, prices and rules | ✓ Yes | Partly | Yes | Partly |
| Drafts quotes and invoices | ✓ Yes | No | Yes | Partly |
| Chases deposits and balances | ✓ Yes | No | Yes | Partly |
| Nothing goes out without your OK | ✓ Yes | No | Yes | Yes |
| Set up and looked after for you | ✓ Yes | No | No | No |
| Cost a month | from RM 690 | varies | RM 2,500+ plus EPF | varies, plus your time |
The founding offer
Everything done for you. 5 places only.
- 1
Hiro on your WhatsApp
Replies, quotes, follow-ups, payment reminders and a morning brief.
- 2
The Hiro Desk app
Every lead, booking and deposit in one place.
- 3
Move-in, done for you
Your current leads and bookings, brought over.
- 4
Your Sales Playbook
Written from your own chats. Yours to keep.
- 5
Dead-Lead Revival
A follow-up to every quote that went quiet, in week 1.
- 6
Payment Policy Pack
Deposit wording and polite chase scripts.
- 7
Team setup and training
One 60-minute call from you. We do the rest.
- 8
Monthly review with Bryan
For 12 months.
Fast-action bonus
Review Booster
Hiro asks happy clients for Google reviews after every event. When you start within 7 days of your audit.
Our guarantees
You carry none of the risk.
Live in 14 days
Or your setup fee back.
Drafts in 5 minutes
Every enquiry, day or night. Or that month is free.
10 hours a week back
Within 60 days. Or your setup fee back.
Conditions are simple and in our terms: give us access and your price list within 3 days of the setup call, and days your WhatsApp number is restricted don't count.
Proof
Built and run at a real venue.
Bryan, founder
Owner, The Timber Space, Desa Sri Hartamas, Kuala Lumpur
Bryan built Hiro to run his own venue. Now he's setting it up for five other event businesses, personally.
Come and see it working at The Timber Space. Ask when you book your audit.
1 min
average reply time to a new enquiry
At The Timber Space
20 hrs
a week back for the team
At The Timber Space
20
quotes drafted in a typical week
At The Timber Space
Why speed matters: leads contacted within an hour are about 7× more likely to qualify (Harvard Business Review, 2011), and 66% of couples book the first supplier who replies (Easy Weddings, 2025).
Questions
Owners usually ask
Will Hiro message my clients by itself?
Is Hiro a person?
Do we keep our WhatsApp number?
What do I need to do?
What about our data?
Free, no obligation
Find out how many enquiries you're losing
We'll mystery-shop your WhatsApp, Instagram and email, time your replies, and send you a one-page Leak Report within 3 working days. Yours to keep, whatever you decide.